User Guide

How do I create a voice agent?

A voice agent is a regular assistant that can be interacted with through voice.

1. To create a voice agent, follow the steps in the Assistants User Guide
2. Set up a phone number for the voice agent using your voice platform of choice:
   • Twilio Setup Guide
   • Dialogue Cloud Setup Guide
   • Dialogue Cloud NEO Setup Guide

How do I let a voice agent escalate a call to a human?

Manage voice call escalation workflows.

Documentation coming soon.