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Voice Agents

Voice interaction capabilities for telephony and customer support. Voice agents enable natural language conversations over phone calls, integrating with OpenAI's Realtime API for real-time audio processing and conversation management.

Key Features​

  • Real-time voice conversations with customers
  • Seamless escalation to human agents when needed
  • WebSocket-based architecture for low-latency audio streaming
  • Voice Activity Detection (VAD) for natural turn-taking
  • Conversation interruption handling for smooth interactions